Hi Derek,   Can you send me an email, I will ask an expert to provide you the proper configuration to fix the issue. Email address: anson.ruan@adlinktech.com Thanks

Hi Sir,   there's also a P_2V5_BMC_AUX sensor reports critical and only on 0.02V, Is this normal? for this symptom, it is related to the BOM, therefore, please help to provide the seri...

When you bifuricate for example root complex 1 (the top x16 slot) in 4x4x4x4, it is not possible to set it to GEN4 speeds, only the first 4 lanes will get the GEN4 speeds, the others will default t...

The first slot is root complex #1, so set this to 4x4x4x4.

Hi Sir,   First is there's no CPU temperature sensor, and the BMC_FAN_1 Speed is a fixed value which doesn't change. it is limitation by current BMC FW, we will improve it in later BMC vers...

After some investigation on the schematic. I find that the P_2V5_BMC_AUX signal did not connect to any BMC ADC pin. I measured the voltage of P_+2V5_BMC_AUX pin on  the board, it does have 2.5...

Hi James,  I think the manuals of module and carrier might clarify this for you  Module > https://www.adlinktech.com/Products/Computer_on_Modules/COM-HPC-Server-Module/COM-HPC-ALT?la...

It came to our attention that the LAN speed on the I-Pi SMARC Elkhart lake is not up to expectation  Our apologies for that! Good news, it takes 2 minutes to fix this, as it is a simple BIOS...

Recently I received my ampere altra dev kit, And After my setup , There're some strange issues,  First is there's no CPU temperature sensor, and the BMC_FAN_1 Speed is a fixed value which doe...

same as mine, still not know the reason

Hi, I was trying to set one of the pcie x16 to 4x4x4x4 to add another 4 m.2 drives using an adapter card.  I know the setting should under Device Manager -> Platform Manager -> PCIe Roo...

@Jose Luis Pedrosa I had problems finding the RAM modules listed on the ipi.wiki AVL too - they appear to mostly be industrial DIMMs. However, Ampere also has an AVL at https://connect-admin.amper...

Hi Andrew,   we won't suggest the user replaces the CPU by self, maybe it will cuase the system damaged and further the system cannot be boot normally in addition, you also would lose the w...

Hi Olof,   Good to see you there, For JP2/3, both pins 1 and 2 should be connected. Before proceeding, please check if any jumpers are included in the packaging box or bag.   You can...

@Ian Hollier everything still running okay with the modded pwm cable and thick thermal pad? 

Curious if anyone knows if the CPU is user-replaceable in the COM-HPC-ALT Server Module, atleast within the Altra and Altra Max sub-families. I would like to evaluate potential application of the A...

Hi Jose,    You could check if available to find the AVL as listed below link for Adlink AADK at first.  https://www.ipi.wiki/pages/aadp-docs?page=MemorySupportAVL.html You can s...

Hi Willy, I checked the Amphere altra max manual, and it should be able to split it to 4x4x4x4 per Root complex, in gen 4 mode:https://d1o0i0v5q5lp8h.cloudfront.net/ampere/live/assets/documents/Al...

Hi,   Finally got around to installing my dev kit into a 2U Supermicro case here (CSE-826A).I noticed that the BMC didn't get any temperature sensor readings, and after ssh:ing in, it was co...

@Derek den Haas I don't know what the capabilities of the PCIe controller in the SoC are regarding splitting, maybe it cannot sustain gen4 for too many devices and has to be downgraded, I really do...