M.2 SSD not seen by Linux (Ubuntu 20.04)

• M.2 SSD

• JH

  Jared Horton

  11/17/22, 6:51 PM
  The company I work for bought the I-Pi SMARC IMX8M Plus evaluation kit and a 500GB M.2 SSD for it. We want to run a few tests that require writing to this SSD. I setup Ubuntu 20.04 on the board by following the instructions here

  
  As you would typically need to do in order to use the SSD, I first need to partition, format, and mount it. However, the problem I'm having is that the SSD is not seen by the linux GUI tool "gparted" nor is it listed when I run `sudo -i` followed by `lsblk`:
  
  

   

  The M.2 SSD is receiving power as indicated by the red LED.

   

  Am I supposed to download some driver?
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• KK

  Kothandaraman Kannadasan Staff member

  11/18/22, 12:29 AM

  Hi @Jared Horton, Could you share the details of the Module and the SSD? Please let us know which module you have tested 2G or 4G? as well as the SSD information.

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• JH

  Jared Horton

  11/22/22, 3:28 PM

  @Kothandaraman Kannadasan I'm using the 2G module and the 500GB SSD is manufactured by Dogfish. The SSD is both B and M keyed. What else would you like to know? What are the compatibility requirements for the SSD?
  
  Here's the link to the Amazon page from where it was purchased:
  https://www.amazon.com/Dogfish-Performance-Internal-Desktop-Laptop/dp/B07NJD4GTP/ref=sr_1_13?crid=32QM0W81XRIP4&keywords=dogfish+500GB+ssd+b+m+keyed&qid=1669130481&sprefix=dogfish+500gb+ssd+b+m+keyed%2Caps%2C129&sr=8-13

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• KK

  Kothandaraman Kannadasan Staff member

  11/23/22, 8:43 AM

  Dear @Jared Horton, gratitude for your information. Let us take a look at your issue on our end. We'll get back to you as soon as possible.

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• JH

  Jared Horton

  11/28/22, 4:26 AM

  @Kothandaraman Kannadasan Any ideas why the SSD isn't showing up? What are the compatibility requirements for the SSD?

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• KK

  Kothandaraman Kannadasan Staff member

  11/30/22, 12:30 AM

  Dear @Jared Horton, Our apologies for the inconvenience. In our case, we also encountered the same issue. This issue has been reported to our software team, so please wait for our update.

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• KK

  Kothandaraman Kannadasan Staff member

  12/7/22, 5:11 AM

  Dear @Jared Horton, we found the problem. This was caused by a compatibility issue with the IMX8M Plus board. It is necessary to use an SSD type that supports NVMe SSD M.2 B key. As part of our validation, we used the following SSD and image:
  
  SSD:- Western Digital PC SN520 NVMe SSD M.2 B-M key
  
  Image:- https://hq0epm0west0us0storage.z22.web.core.windows.net/public/SMARC/LEC-iMX8MP/Images/Ubuntu/LEC-IMX8MP-2G-IPi-SMARC-PLUS-Ubuntu20_04-1v2-20220425.zip 

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• JH

  Jared Horton

  12/8/22, 3:43 PM

  @Kothandaraman Kannadasan The SSD we have been trying to use is B-M keyed just like the SSD you have used in your validation, so the key must not be the problem. 
  
  Is the image you used in your validation different from the one found here?:
  https://www.ipi.wiki/pages/imx8mp-docs?page=UbuntuImages.html

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• KK

  Kothandaraman Kannadasan Staff member

  12/9/22, 12:33 AM

  Dear @Jared Horton, Your SSD is a SATA type, so please use an NVMe type SSD. Our IMX8MP does not support SATA type SSDs. In addition, we have used the latest Ubuntu image for validation. The file can be downloaded here, https://www.ipi.wiki/pages/downloads-imx8mplus .

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